Sexual Health Testing Counselor and Case Manager
POSITION: Sexual Health Testing Counselor and Case Manager
REPORTS TO: Health Services Outreach Manager
STATUS: Non-Exempt, Full-Time
COMPENSATION: $22-25 per hour
BENEFITS: Medical, Dental, Vision, and Life Insurance; Employee Assistance Program; 403(b) Retirement Plan; Paid Holidays, Sick, and Vacation
LOCATION: Sacramento, CA (this position is not eligible for remote work)
JOB SUMMARY:
Under the supervision of the Health Services Outreach Manager, the Sexual Health Testing Counselor and Case Manager provide HIV and STI counseling and testing. Triage HIV-positive patients into medical care and provide case management. Coordinate, schedule, and conduct outreach events to specifically target BIPOC, gay and bisexual men, transgender, and men who have sex with men (MSM) communities. Additionally, the Sexual Health Testing Counselor and Case Manager will create and sustain working relationships with businesses, other providers and community members where outreach will be conducted, primarily in South Sacramento.
This position contributes to program goals to increase awareness, decrease HIV/STI infections in the LGBTQ community, and provide support to those living with HIV/AIDS. The Sexual Health Testing Counselor and Case Manager will serve as a Center liaison to various groups and community partners, particularly the Black community of South Sacramento, and supervise a team of dedicated interns and volunteers. People of color, trans-identified individuals and people living with HIV/AIDS are encouraged to apply.
ESSENTIAL FUNCTIONS:
1. Testing Coordination
2. Case Management
3. Prevention & Outreach
Testing Coordination
1. Provide HIV and STD counseling, testing, outreach, and education for the Sexual Health Program at the Marsha P. Johnson Center South location and other designated off-site locations.
2. Accurately complete risk assessment forms, lab requisitions, and additional written and typed materials.
3. Collect and collate oral and finger prick blood samples for HIV and HCV testing.
4. Provide counseling on HIV risk reduction activities and support referrals for people who test positive for HIV.
5. Enter data promptly, per agency guidelines, and assist with reports as needed.
6. Follow universal safety precautions and maintain patient confidentiality.
7. Maintain and update accurate logs regarding client tests, confirmatory results, and missing results on internal and external databases.
8. Provide and maintain a safe, affirming and secure atmosphere.
9. Expand the accessibility of testing through testing partnerships in neighboring counties, community events, and mobile testing.
Case Management
Develop and maintain a clinically appropriate working relationship with clients and refer to appropriate needed services, resources, and opportunities.
1. Assist clients with completing application processes (paperwork, phone calls, linkage to providers, etc.) for insurance enrollment, co-pay programs, and benefits programs concerning coverage and payment concerning health-related matters.
2. Provides direct client advocacy and referrals needed to facilitate rapid appointments for treatment and care.
3. Works with community agencies and organizations to establish a referral network for BlPOC community members in South Sacramento.
Prevention and Outreach
1. Provide sexual health education, resources, materials, and referrals via peer group session facilitation to inform LGBT individuals and youth about safer sex practices and high-risk behaviors.
2. Nurture an atmosphere in which clients feel understood and seen by advocates who are aware of health disparities facing BIPOC communities.
3. In collaboration with Development team, work together to create innovative outreach and marketing strategies to reach those most at risk and may otherwise avoid more traditional care settings, linking them with primary care physicians and increasing internal program participation
4. Maintains database to track the distribution of prevention barriers (condoms, dental dams, and lubricant).
General Duties:
1. Facilitate or participate in staff meetings, team meetings, and other meetings as required.
2. Collaborate with community partners and stakeholders.
3. Handle a variety of special projects and other related duties, as assigned.
4. Evaluate and develop accurate lists of referral sources and relationships with providers throughout the community.
5. Collaborate with other organizations, case managers, and medical providers to achieve common goals of our mission, values, and strategic plan through meetings, trainings, and other events.
6. Analyze trends within programs, identify issues, report outcomes, and recommend changes as appropriate.
7. Ensure ongoing programmatic excellence by establishing benchmarks, timelines, and the resources needed to achieve strategic goals, proactively driving improvements as necessary; set standards for accountability and measurements of success.
8. Research and attend continuing education opportunities.
QUALIFICATIONS AND EXPERIENCE:
1. Experience working with the LGBTQ+ community and familiarity with issues of relevance to LGBTQ+ people and familiarity with issues of relevance to LGBTQ+ people including social justice movements and civil rights policy.
2. 1 year of experience (paid or volunteer) in HIV/STI testing and counseling, prevention services, or supporting people living with HIV/AIDS.
3. Extensive knowledge of HIV/STD infection, transmission, and prevention; knowledge of community resources and referrals; biomedical interventions including PrEP and PEP.
4. Excellent interpersonal, verbal, and written communication skills.
5. Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities in an intersectional environment.
6. Availability: Monday-Friday, 9:30 am - 6:00 pm, occasional evening and weekend hours as needed, or flexible schedule to include regular evening and weekend hours.
7. Knowledge of trauma-informed care, positive youth development, and harm reduction models.
8. Experience with group facilitation, collaborative decision-making, and conflict resolution.
9. Ability to work independently and as part of a team.
REQUIREMENTS:
1. Education: A Bachelor's degree in social work, human services, public health, education, or related field is required; 3 years or more of directly related experience may be substituted for formal education, if appropriate.
2. Experience: Strong consideration will be given to those who have completed Basic HIV/HCV Test Counselor Skills Training and/or phlebotomy training. Certification must be obtained within 90 days of employment. Proficiency in working with computers and Microsoft Office software including Outlook, Word, Excel, PowerPoint, OneDrive, database systems, and social media tools is required.
3. Ability to speak/read/write English is required; Bilingual (English/Spanish) preferred.
4. Computer/Office Equipment Skills: Superior proficiency in working with Microsoft Office, particularly Outlook, Word, Excel, PowerPoint, OneDrive, and Teams. database systems, and social media tools.
5. Access to reliable automobile transportation with a valid driver’s license and proof of insurance is required. This position may be required to drive rented vehicles and/or our Mobile Outreach RV.
6. Physical Demands: The person in this position may be required to sit or stand for extended periods, maneuver tight storage space, move objects up to 50 pounds, ascend/descend stairs, operate office equipment, open and close filing cabinets and boxes, observe visitors, and communicate messages by telephone.
7. Offer of employment may be contingent on satisfactory results of a criminal history background check.
8. Employees must be legally permitted to work in the United States.
9. The Sacramento LGBT Community Center is a drug-free workplace, employees may be subject to a drug test.
10. Vaccination Requirement: All employees are required to be vaccinated for COVID-19 and are encouraged to stay up to date annually or obtain an approved medical or religious exemption. Documentation will be required before your first day of work.
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
This position is funded in whole, or in part, by external grants and is subject to termination if grant funding ceases.
ABOUT THE ORGANIZATION:
The Sacramento LGBT Community Center works to create a region where all LGBTQ+ people can thrive. We support health and wellness, advocate for equity and justice, and work to uplift a diverse and culturally rich LGBTQ+ community.
EQUAL OPPORTUNITY:
The Sacramento LGBT Community Center is proud to be an equal-opportunity employer. All individuals, including those of color, women, persons with disabilities, and persons who are lesbian, gay, bisexual, transgender or intersex are encouraged to apply. The Center maintains a policy of non-discrimination with respect to employees, volunteers, interns, and applicants. No aspect of employment will be influenced in any matter by actual or perceived race, color, religion, religious creed, ancestry, sex, age, national origin, marital status, ethnicity, sexual orientation, gender identity and/or expression, physical or mental disability (including HIV or AIDS), medical/mental condition, genetic information, veteran or military status, or any other basis prohibited by statute; nor as to any individuals associating with an individual of any legally protected class.
TO APPLY:
Please submit application materials through our career portal at saccenter.org/careers. No phone calls, please. Posting will remain up until the position is filled.
[DH1]@Christi Gray 50 lbs for this position?
[CG2]Up to maybe. Likely closer to 30 but those long folding tables are 35-45